Buy your goods and have them sent to you own personalized Miami address. We then take care of all the logistics, and you pick them up in our office in Road Town.
How long does it take to get my stuff?
2-3 days once it arrives in Miami. Please ask for our current schedule.
My address says Doral, I thought it was in Miami?
Doral is an industrial zone of the city of Miami. The address can be treated as if it is in Miami.
When is my package coming?
You can always see when you package is coming by logging on to you MyAero Account. There you will be able to track packages even before they arrive in Miami by simply typing in your tracking number. If it is in Miami, it will be in our system, and you will be able to see status updates during various stages in the shipping process.
Is my package going to be on time?
If your package is extremely time sensitive, please contact one of our customer service staff to personally help you with your shipment. What is the maximum weight for a package? We don't have a maximum weight. But we recommend you consider using our cargo service when your shipment exceeds 200-300 lbs. Our airport cargo office has the proper equipment to handle large, pallet-sized goods. Note that any dimension in excess of 85 inches will be charged at double the regular rate.
Can I consolidate my shipments?
Yes. We can put all of your freight on hold in Miami until such time as you decide to ship everything at once. However, the savings are minimal because we don't charge minimums. Please allow one day for the consolidation hold request to be placed and one day for the hold request to be removed to avoid missing any flights.
